What we fix
These are the problems I see most, on both Macs and PCs.
Takes forever to start, freezes, or struggles with a few tabs open. We clean out what's slowing it down and tune it up. If a faster SSD or more memory would make a real difference, I'll tell you before you spend a dime.
Your browser keeps opening pages you didn't ask for, or pop-ups won't go away. We remove the malware and adware, clean up your browsers and set up protection so it doesn't come back.
Let a fake "support" caller into your computer? It happens to smart people every day. We remove the remote-access software they left behind, check for anything else, and help you change the passwords that matter.
Computer won't start and your photos are on it? In many cases we can still get your files off. Cracked laptop screen? We find the exact replacement for your model and install it.
How it works
Pick a time online or call me at (302) 803-4799. We'll ask a few quick questions so we show up with the right tools.
We come to your home and find the real cause. The diagnostic is always free.
You get the price before any work starts. Nothing happens without your okay.
We fix it, test it with you, and explain what happened in plain English. You only pay if it's fixed.
Pricing
The diagnostic is free, and you only pay if it's fixed.
$129
Most fixes on this page: tune-ups, virus and pop-up removal, scam cleanup.
~$129 + screen
You pay for the screen up front, then installation is about $129. Exact quote after the free diagnostic.
Upgrade parts like an SSD or memory are paid for by you, and I'll always give you the price before anything is ordered. Bigger jobs get a firm quote first. See all pricing.
Reviews
★★★★★ 5.0 from 8 Google reviews
"Took time to explain what problems were. Didn't leave till I was assured everything I need was functioning. Please if you need computer work Cool Nerds Tech is the place to call."
"Fantastic person who knows his stuff. He can do everything you possibly need for your computer and is always on time and flexible with the schedule. Highest possible recommendation for Bilal!"
FAQ
Yes. I work on both Mac and Windows computers, desktops and laptops.
After the free diagnostic, I'll give you an honest answer. Many slow computers feel new again with a cleanup or an SSD upgrade. If yours isn't worth fixing, I'll tell you, and I can help you pick out a new one.
We remove the malware and adware causing them, clean up your web browsers, and set up protection so it doesn't come right back.
Stop using the computer for anything sensitive and call (302) 803-4799. We remove the remote-access software they installed, check for anything else left behind, and help you change your important passwords. If you shared bank or card details, call your bank too.
Often, yes. In many cases the files are still on the drive even when the computer won't start. We'll check during the free diagnostic and tell you what can be recovered.
It depends on your laptop model. You pay for the replacement screen up front, then installation is about $129. You get the exact quote after the free diagnostic, before anything is ordered.
More ways we help
Call me directly at (302) 803-4799, or book online and we'll get you on the schedule.
