Legal
Effective November 13, 2026
Cool Nerds Tech ("we," "us") operates this website to provide information about our in-home tech support services and to let you contact us. This policy explains how we handle personal information when you visit our site or submit a form.
Contact information such as your name, email address and phone number when you fill out a form or request service.
Service details such as the help you need, your message and any photos you choose to upload.
Usage information such as pages visited, collected through standard analytics tools.
Cool Nerds Tech may send text messages to customers who opt in when submitting a form or requesting service. Messages may include appointment confirmations, service updates and follow-ups such as review requests. Message frequency varies. Msg & data rates may apply.
Reply STOP to any message to opt out, or HELP for help. For support, contact bilal@coolnerdstech.com or (302) 803-4799.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party. We do not text purchased lists.
We do not sell, trade or rent your personal information. We may share it with service providers that help run our business, such as website hosting, form processing, and email and SMS delivery, only as needed to provide those services. We may disclose information if required by law.
We keep your information only as long as needed to provide service and meet legal obligations. You can ask us to delete it at any time.
You can ask to access, correct or delete the personal information we hold about you, and you can opt out of texts at any time by replying STOP. Email bilal@coolnerdstech.com.
Our website may use cookies to improve your experience and measure traffic. You can control cookies in your browser settings.
Our services are not directed to children under 13, and we do not knowingly collect their information.
We may update this policy and will post changes here with a new effective date.
Cool Nerds Tech · New Castle County, DE · (302) 803-4799 · bilal@coolnerdstech.com